ORDERING & PAYMENT
Those prudish gals in their bustles and corsets never dreamed of a day when they could purchase a coveted gift without leaving the comfort of their parlour, and though time has afforded us modern conveniences, we share an appreciation of beautiful things. Many ongoing promotions are offered exclusively to our online customers.
Fast and convenient, our website not only enables you to point, click and purchase, but it also allows you to track an order, access your order history and compile a Wish List. We ask that you review your order carefully prior to submission, as it cannot be modified once submitted.
You will receive an order confirmation number at the conclusion of your order process as well as an email that states your order number and an approximate order total.
If you placed your order through a password-protected online account, you may check the status of your order at any time by clicking on Your Account, signing in, and selecting Order History.
CREDIT CARDS & GIFT CERTIFICATES
We accept the following methods of payment: Check or Money Order (by mail only), Visa, MasterCard, American Express, Discover and Victorian Trading Co. gift certificates.
Items are charged to your credit card when they ship. If an item is on backorder, you will not be charged until the backordered item ships. Your shipping & handling charge will be prorated to the value of the shipment.
For verification purposes, every purchase made with a gift certificate also requires you to enter a credit card number. It will only be charged if the order total exceeds the amount on your gift certificate. In this scenario, you will be charged the outstanding order balance.
We are required to collect local sales tax in states where Victorian Trading Co. maintains a physical presence. Physical locations include our retail store in Lenexa, Kansas and our Chicago, Illinois office.
PRICE DIFFERENCES & ACCURACY OF INFORMATION
We make every attempt to have consistent pricing throughout our catalog and website. Occasionally we offer special prices that are exclusive to our website or special sale catalogs. Please call us at 844.724.2340 from 8 a.m. - 8 p.m. CST, or email us at firstname.lastname@example.org if you have any questions about pricing.
TELEPHONE, FAX & MAIL-IN ORDERS
Your personal information is always safe with us online. However, if you are still not comfortable making a purchase on our website, you may choose from the following options:
Download and print our MAIL ORDER FORM here.