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Shipping Information



Delivery Charges United States & Canada
Standard

7-10 Business Days
Rush

3-4 Business Days
2-Day Air*

2 Business Days
Next Day*

Next Business Day
Amount of Order
Up to 19.99 4.95 7.85 12.85 20.85
$20.00 - 39.99 6.95 9.85 14.85 22.85
$40.00 - 59.99 8.95 11.85 16.85 24.85
$60.00 - 79.99 10.95 13.85 18.85 26.85
$80.00 - 99.99 12.95 15.85 20.85 28.85
$100.00 - 149.99 14.95 17.85 22.85 30.85
$150.00 - 199.99 19.95 22.85 27.85 35.85
$200.00 and over 10% of Order 10% + 2.90 10% + 7.90 10% + 15.90
* For shipments up to 5 pounds in the continental US only.
* Next day orders over 5 pounds will be charged an extra $4 per pound over 5 pounds.
* 2-day orders over 5 pounds will be charged an extra $2 per pound over 5 pounds.
* 2 day & Next Day Orders placed before Noon Eastern Time will be shipped the same day.

DELIVERY

Please allow 10-14 business days for receipt of order for standard delivery of non-customized merchandise. Express orders will ship the following business day. Some rural areas may add an extra day. Deliveries to Alaska and Hawaii will be by standard US mail and may take 4-6 weeks. For faster service, please upgrade to a FedEx 2 Day rush. Orders shipping to Canada are shipped standard delivery only via Air Parcel Post and may take 2-3 weeks for delivery. Sorry, no rush service is available to Canada.

INTERNATIONAL ORDERS & ORDERS OUTSIDE THE CONTINENTAL US

Shipments to Canada, Alaska, Hawaii, & Puerto Rico require an additional $1.00 per pound if the order weight exceeds 5 lbs.

Foreign shipments do not qualify for express service. Please view our International Shipping Charges for additional information.

EXPRESS SERVICE

We offer Standard Rush (3-4 business days), 2nd Business Day, and Next Business Day delivery at the rates shown above. A physical street address is required, as delivery may be via FedEx. No PO Boxes, please. Orders placed after 12:00 p.m. Eastern Standard Time will ship the following business day. Saturdays, Sundays, and holidays are not considered business days. Some rural areas may add an extra day. 2-Day & Next Day Orders placed before Noon Eastern Time will be shipped the same day. Custom printed material, back orders, and merchandise shipped directly from the manufacturer do not qualify for express service. Next day orders over 5 pounds will be charged an extra $4 per pound over 5 pounds, 2-day orders over 5 pounds will be charged an extra $2 per pound over 5 pounds - this also includes items that meet the Free Shipping criteria.

DELIVERY OF FURNITURE & DROP SHIPPED ITEMS (indicated by the clock symbol)

Merchandise shipped directly from the manufacturer (indicated by the clock icon) may require additional delivery time and does not qualify for giftwrapping service. Furniture and drop shipped items do not qualify for promotional shipping offers.

Expected delivery times may vary depending on the item. We will provide you with an estimated time line when placing your order. Most pieces are shipped by a freight company, and the carrier will contact you via phone to set up an appointment Monday through Friday (Saturday delivery available in some areas for an additional fee). Rush shipping is not available on drop ship items. We regret that most of these items cannot ship to destinations outside the contiguous United States. More specific information is available in each item description on this website, on a case by case basis.

Items being delivered by a freight company, denoted by the truck icon, will be delivered into your garage or inside your front door. We have other delivery options available upon request, such as debris removal and assembly. Please contact our Drop Ship Coordinator at 888.838.0925, ext.146 to discuss additional services/rates.

CUSTOMER SERVICE: 800.700.2035, Weekdays, 8am - 8pm Eastern Standard Time

Our representatives are available to answer any questions you may have about your order, or you may sign in to your account to view your order history, or check on the status of a pending order.

Email: customer_relations@victorianpaperco.com

Click here to sign in to your account, check order status, or track a shipment.