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Shipping & Delivery Information

SHIPPING COSTS

Shipping Costs - United States
Standard

5-7 Business Days
Rush

3-4 Business Days
2-Day Air*

2 Business Days
Next Day*

Next Business Day
Amount of Order
Up to 19.99 5.95 10.90 18.90 25.90
$20 - 39.99 8.95 13.90 21.90 28.90
$40 - 59.99 10.95 15.90 23.90 30.90
$60 -79.99 12.95 17.90 25.90 32.90
$80 - 99.99 14.95 19.90 27.90 34.90
$100 - 149.99 17.95 22.90 30.90 37.90
$150 - 249.99 19.95 24.90 32.90 39.90
$250 - 349.99 24.95 29.90 37.90 44.90
$350 - 499.99 34.95 39.90 47.90 54.90
$500 - & over 49.95 54.90 62.90 69.90
* For shipments up to 5 pounds in the continental US only.
* Next day orders over 5 pounds will be charged an extra $4 per pound over 5 pounds.
* 2-day orders over 5 pounds will be charged an extra $2 per pound over 5 pounds.
* 2-day & Next Day Orders placed before Noon Eastern Time will be shipped the same day.

STANDARD SHIPPING DELIVERY TIMING

Below are estimated Standard Shipping times for in-stock, non-customized merchandise to be shipped from our warehouse. Items sent directly from the vendor may have different shipping times, which will be noted on the product's individual page.

Standard Order Received By Standard Order Shipped By Expected Delivery
Sunday Tuesday 5-7 business days later
Monday Wednesday 5-7 business days later
Tuesday Thursday 5-7 business days later
Wednesday Friday 5-7 business days later
Thursday Monday 5-7 business days later
Friday Tuesday 5-7 business days later
Saturday Tuesday 5-7 business days later

EXPEDITED (RUSH, 2-DAY, NEXT DAY) SHIPPING DELIVERY TIMING

With Expedited (Rush, 2-Day, Next Day) Shipping*, you'll receive your items quicker than using Standard Shipping. Custom printed material, back orders, and merchandise shipped directly from the manufacturer do not qualify for expedited shipping.

*The following destinations are excluded from Expedited Shipping: Military Addresses (APO/FPO), P.O. Boxes and U.S. Territories, including American Samoa, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico and the U.S. Virgin Islands. International orders, including Canada, do not qualify for expedited shipping.

RUSH SHIPPING
Below are estimated Rush Shipping times for in-stock, non-customized merchandise to be shipped from our warehouse. Items sent directly from the manufacturer do not qualify for Rush Shipping.

Premium Order Received By Premium Order Shipped By Expected Delivery
Sunday before 12pm ET Monday 3-4 business days later
Monday before 12pm ET Monday 3-4 business days later
Tuesday before 12pm ET Tuesday 3-4 business days later
Wednesday before 12pm ET Wednesday 3-4 business days later
Thursday before 12pm ET Thursday 3-4 business days later
Friday before 12pm ET Friday 3-4 business days later
Saturday before 12pm ET Monday 3-4 business days later

"Business days" are defined as Monday-Friday, excluding holidays for all expedited shipping.


2-DAY & NEXT DAY SHIPPING

2-Day & Next Day orders placed before 12pm Eastern Time will be shipped the same day.


SHIPPING METHODS

Victorian Trading Company uses two carriers to ensure your items arrive on time. When your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package.

Our carriers are:
- United Parcel Service (UPS)
- United States Postal Service (USPS)

UPS has teamed up with USPS to assist with deliveries for Standard Shipping. Under the UPS Smart Delivery Options, UPS will transport the package initially, then the package will be handed over to your local USPS for delivery to your shipping destination.

Please note: Orders being shipped to a P.O. Box address will be delivered by Standard Delivery only and are excluded from the expedited shipping options.


MILITARY DELIVERY

We ship to APO/FPO addresses! Please call our customer service team at 844.724.2340 to place an APO/FPO order. Note - APO/FPO orders are not eligible for expedited shipping.


CANADA DELIVERY

Orders shipping to Canada are shipped standard delivery via US Postal Service and may take 2-3 weeks for delivery. Rush service is unavailable for shipments to Canada.


INTERNATIONAL DELIVERY

Foreign shipments do not qualify for express service. Please view our International Shipping Charges for additional information.


BACKORDERS

Backordered items will display an expected arrival date on the product page and in the Shopping Basket (for example, Will ship after DD/MM/YY). You may place an order for an item expected to arrive at a later date. Backorders will be fulfilled in the order they are received. If your order contains a combination of in-stock and backordered items, the available items will ship after your order is received while the backordered items will ship separately after they arrive in our warehouse. You will be charged only when your item ships, and shipping and handling will be prorated to the value of the shipment.


DELIVERY OF FURNITURE & DROP SHIPPED ITEMS

Merchandise shipped directly from the manufacturer may require additional delivery time and does not qualify for giftwrapping service. Furniture and drop ship item delivery surcharges do not qualify for promotional shipping offers.

Expected delivery times may vary depending on the item. We will provide you with an estimated timeline when placing your order. Most pieces are shipped by a freight company, and the carrier will contact you via phone to set up an appointment Monday through Friday (Saturday delivery available in some areas for an additional fee). Expedited shipping is not available on drop ship items.

We regret that we are unable to ship these items to destinations outside the United States.


DELIVERY SURCHARGE

Because furniture, rugs, and other large items are bulky and heavy, these items have a delivery surcharge. This charge is listed in brown after the item price and is in addition to regular delivery and processing charges.


FREE SHIPPING PROMOTIONS

During free shipping promotions, enter indicated code at checkout to redeem. This code will have a set expiration date. Free shipping offers cannot be combined with other offers and will not be valid beyond stated date. The offer of free shipping will not be valid with other offers and only be honored within the contiguous US. Also, it is important to note that rush and expedited shipping are not eligible for free shipping promotions. Delivery surcharges are excluded from free shipping promotions.

CUSTOMER SERVICE: 844.724.2340

Our representatives are available to answer any questions you may have about your order. Email us at customercare@victoriantrading.com, or call us at 844.724.2340 and it will be our pleasure to warmly accommodate you.


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